The short answer is yes if your building is over 7,000 square feet, however other factors apply. Please review the following information and contact us if you need assistance complying with this new regulation. We specialize in working with your equipment and the carrier providing you voice service. If you are considering an upgrade to your telephone system, now may be the right time to make that investment.
- The building’s street address
- Device’s location within the facility/premises
- Someone is choking, having a heart attack, or some other physical injury which prevents them from speaking.
- The caller is unable to talk or are fearful of speaking, for instance during a bank robbery at a branch location of a banking network.
- A person is disabled in some way that makes telephone communication difficult or impossible, such as being deaf or mute.
- The caller is a child or visitor, and doesn’t know their address/location.
- The caller cannot speak English.
These are all real – and common – situations. By automatically providing specific location information through the 911 system, the 911 dispatcher is able to immediately relay fire, police, or EMS responders to the caller’s location, even when that person is unable to communicate that information.