In the event of an emergency below are the numbers to the various providers.
Please contact us if you need assistance escalating your repair tickets.
When opening a repair ticket please have your circuit ID or account number ready.
Document the ticket number, date and time of your call and the person you spoke with for your records and our escalation purposes.
| Company Name | Customer Service # |
|---|---|
| 123.Net | 866-603-4774 |
| ACD.Net | 877-422-3638 |
| AT&T | 800-321-2000 |
| Birch | 866-424-5100 |
| Brighthouse | 877-897-7333 |
| Broadview | 800-276-2384 |
| Broadvox | 888-849-9608 |
| Bullseye | 877-638-2855 |
| CenturyLink | 800-491-0118 |
| Charter/Spectrum | 800-314-7195 |
| Comcast | 800-391-3000 |
| Comlink | 877-664-1901 |
| Earthlink | 888-698-4357 |
| Evolve IP | 877-459-4347 opt.5 |
| First Communications | 800-860-2934 |
| Frontier | 800-584-3384 or 800-921-8101 |
| Fusion | 888-849-9608 |
| Granite | 866-847-5500 |
| Grid 4 | 888-474-3444 |
| Masergy | 877-462-7374 |
| MegaPath | 877-611-6342 |
| Metro Wireless | 313-307-6400 |
| Net2Phone | 866-978-8260 |
| Nitel | 866-892-0915 |
| NexVortex | 855-639-6300 |
| Ring Central | 888-898-4591 |
| Star2Star | 941-234-0001 ext.117 |
| TelNet | 800-508-1254 |
| Time Warner | 877-892-4662 |
| TDS | 877-837-8372 |
| Unified Communications | 866-433-2255 |
| US Signal | 888-663-1700 |
| Verizon | 800-264-1000 |
| Viasat | 855-313-4111 |
| WindStream | 866-445-5880 |
| WOW | 866-496-9669 |
| XO Communcations | 800-421-3872 |