eFaxes are delivered directly to your email inbox as a PDF. Because eFaxs are stored digitally as PDFs you can access your faxes from anywhere you can access your email, welcome to the paperless office! eFax transmission is secure and more reliable than a traditional fax machine that requires a phone line and paper. Faxes can be stored indefinitely and the documents can be converted to allow for editing. Some eFax providers also allow for outbound faxing if necessary.

If privacy and electronic storage of documents is important to you and your business, then consider the convenience of eFax.

Fiber Builds Cable/Telco

Fiber optic cable is becoming the industry standard for data and voice delivery in the telecommunications industry. Fiber is comprised of optically pure glass as thin as a human hair through which light is transmitted and signals are sent back to the core. Fiber optic cable carries digital information over long distances and transfers data at speeds of 10 gigabits per second. Fiber optic phone lines cannot be tapped and are not susceptible to water and corrosion as the case with copper delivery.

For fast, reliable signal transmission of your network information, fiber is a great solution. Have you have been told that fiber is not available at your business? Call us! We have installed fiber in several locations where customers were miss informed that fiber will never be available. We made it happen and we did it with no cost to our customers

Hosted IP phone system

If you are assessing your current phone system, it may be time to consider a VoIP (Voice over IP) solution. You will need to decide if you want more control over your phone system with an on-site installation, or, if you prefer a hosted solution which allows for convenience and scalability. VoIP offers more robust features than legacy analog phone systems. Call management, reporting, messaging, conferencing, monitoring and security features are standard benefits of VoIP systems. A hosted VoIP option will include installation of the phone equipment and router maintenance and upgrades by your telecommunications provider. This will reduce the need and cost of having an in-house technical expert to manage and repair the system when the need arises. In addition, if your business experiences peak seasons, it is much easier to add additional users with a hosted system.

If you want the full functionality of a VoIP phone system with maintenance free benefits, it is time to consider a hosted solution for your business.

Integrated Access

Integrated access is an aggregate of multiple channels of information, including voice and data, across a single shared access link to a carrier or service provider. The access link may be a DSL, T1, wireless, Metro-Ethernet, cable or fiber. An integrated access device (IAD) manages data and voice traffic from customers and delivers the information on to wide area networks (Internet, frame relay, ATM).

Contact Telecom Professionals to select from individual voice and data options or bundle packages for one simple, end-to-end telecommunication solution. Allow us to review your current network for efficiency and effectiveness. By selecting services that handle all of your voice and data requirements you can increase your business flexibility and access your services from multiple sites. Consider consolidating your network to minimize costs and maximize your available bandwidth. We can develop customized solutions to fit your business needs and allow for future growth.

IP Telephony

IP Telephony enables the use of open standard LAN and distributed data networks for the transport of voice, replacing the use of traditional (and proprietary) telephone networks and equipment. With IP Telephony, voice conversations are converted into packets of data and then transmitted over data networks in much the same manner as e-mails or instant messages.

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol’s packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.

VoIP is the organized effort to standardize IP telephony. IP telephony central to the convergence of computers, telephones, and television into a single integrated information environment.

If you’re considering the purchase of a new VOIP telephone system we can assist in evaluating hosted and non-hosted systems. It’s important to determine what system will best meet your unique business need.

We also specialize locating the correct bandwidth for your existing VOIP application; all bandwidth is not created equal.

Metro Wireless Networks

Wireless Points of Presence (POP sites) are under construction in major cities across the United States and Canada. Metro Wireless solutions are capable of being deployed at distances up to 20 miles from a fixed station, enabling high bandwidth access in remote areas. Wireless bypasses traditional LEC and cable company infrastructure while offering many of the same capabilities. With speeds up to 1 Gbps over secure wireless links, this may be a viable option for your business. Typical installation times are 7-10 days and avoid the confusion of working with multiple telecom companies that are necessary to set up a land line network. With a SLA guaranteeing a 99.99% uptime, Metro Wireless is reliable enough for primary or secondary Internet connections. Metro wireless also provides as a true redundant solution for your DR strategy.


  • Full-duplex, symmetrical wireless links
  • Speeds up to 1 Gbps
  • Guaranteed 99.99% availability
  • Links operate in FCC licensed frequencies
  • Each customer is on a secure, private link
  • All links are MPLS capable
  • Integrates seamlessly with voice services including SIP, PRI & Hosted PBX


PRI (Primary Rate Interface) T1 service uses existing public telephone networks to deliver an all-digital signal providing your company with the most efficient, flexible, and reliable voice services possible. Save up to 50% compared of the cost of traditional analog telephone lines, combined with a reduction in call connection time and improved reliability under heavy usage. Your 100% digital connection can integrate seamlessly with your existing PBX system, avoiding costly equipment upgrades. PRI can also help reduce the overall number of lines and circuits your company needs.


Telecom Professionals offers carrier based SDN (Software Defined Network) and we can work for your organization to design and price a solution for your business. We can also act a resource assisting you in the development of your custom designed SDN solution.

WAN Aggregators

WAN Aggregators support multiple internet connections to improve and protect your business internet service.
WAN Aggregators provide a Comprehensive plug-n-play solution delivering a highest-quality Internet experience, as well as providing a fast, reliable aggregate connection by load balancing multiple internet connections for a fraction of the cost of traditional systems. The advantages Wan Aggregators provide are numerous and we have deployed this solution across the country with great success. What’s more, we locate the best internet connects for your unique business location, and take care of the ordering and installation.


A SIP trunk is the use of (Session Initiation Protocol) to set up communications over the Internet between a customer location and an Internet telephony service provider (ITSP), which transfers the SIP calls to the PSTN. Unlike in traditional telephony, where bundles of physical wires were once delivered from the service provider to a business, a SIP trunk is a logical connection from one point to another over the public Internet. It is much easier and less costly to extend your system over IP. SIP trunks also reduce costs by eliminating the need for separate voice and data connections, and provides for communications convergence delivering voice and data over the same network. Furthermore, as a company grows, all necessary infrastructures to handle additional voice/data traffic are already in place. A single corporate SIP trunk account can serve an entire enterprise, no matter the size. Also, multi-site enterprises can use a single SIP trunking account rather than multiple sub PRI connections.

Check out this report about the value of SIP Trunking.

The emergence of service providers offering SIP trunks to enterprises means that enterprises can outsource their PSTN connectivity to a third party. This reduces long-distance charges, as SIP calls travel over the Internet or providers IP network to a termination point owned by a service provider, where the call is then transferred to the local PSTN. Also, instead of providing customers with an 800 number, a SIP Trunking service provider with points of presence in multiple U.S. cities can establish local numbers in each city for customers to call. Those calls can be terminated locally and placed on the Internet for delivery to the company’s call center. SIP trunks can generate a sizable return on investment and payback the upfront costs in a very short time in some cases in less than six months.

A robust enterprise solution combined with SIP trunks from an ITSP delivers the promise of global connectivity, over the Internet, long envisioned by the voice over IP pioneers.